Return and Refund Policy

At CageGrip, we want you to be completely satisfied with your purchase. If your weight lifting belt or other fitness product does not meet your expectations, you may request a return in accordance with the policy below.

Return Eligibility

You may request a return within 30 days of receiving your order.

To be eligible for a return:

• The item must be unused and in its original condition.
• The item must be free from stains, odors, damage, or signs of use.
• The item must be returned with its original packaging, tags, and accessories when applicable.
• The product must not have been altered, personalized, or modified.
• Proof of purchase or order information may be required.

For hygiene and safety reasons, products that have been used during workouts may not be eligible for return unless they are defective or damaged upon arrival.

Damaged or Defective Products

Please inspect your order when you receive it. If your item arrives damaged, defective, or incorrect, contact us as soon as possible.

Please provide:

• Your order number
• A description of the issue
• Clear photographs of the product and packaging

If the issue is confirmed to be our error or a manufacturing defect, we will work with you to provide an appropriate replacement, exchange, or refund.

Non-Returnable Items

Certain products may not be eligible for return, including:

• Used or worn products
• Products damaged through improper use
• Products without their original packaging when packaging is required
• Personalized or customized products
• Items purchased outside our authorized sales channels

Return Shipping

For returns due to a change of mind, incorrect size selection, or other reasons not caused by CageGrip, the customer is generally responsible for the return shipping costs.

If the product is defective, damaged during delivery, or the wrong item was sent, CageGrip will review the issue and may provide a return shipping solution.

Refunds

Once we receive and inspect your returned item, we will notify you about the status of your refund.

Approved refunds will be issued to the original payment method used for the purchase.

Please allow additional processing time for your bank or payment provider to post the refund to your account.

Original shipping charges may not be refundable unless the return is the result of an error on our part or a defective product.

Exchanges

If you need a different size or eligible product, contact us before sending your item back. Exchanges are subject to product availability.

How to Request a Return

To start a return, contact our customer support team with your order number and the reason for your return.

Email: support@cagegrip.us
Phone: +1 (702) 998-2232

Please do not send a product back before receiving return instructions from our support team.

Contact Us

CageGrip
Address: 1335 E Sunset Rd Ste G, Las Vegas, NV 89119, United States
Phone: +1 (702) 998-2232
Email: support@cagegrip.us
Website: CageGrip.us

Our customer support team is here to assist you with questions regarding returns, refunds, exchanges, and orders.