FAQs
Frequently Asked Questions (FAQs)
1. How long does it take to process my order?
Orders are typically processed within 1–2 business days after your payment has been successfully received.
2. How long does shipping take?
Standard delivery usually takes 3–5 business days after your order has been processed. Delivery times may vary due to carrier delays or other unforeseen circumstances.
3. How much does shipping cost?
We offer Standard Shipping for $10.00. Your shipping cost will be displayed during checkout before you complete your purchase.
4. How can I track my order?
Once your order has been shipped, you'll receive a shipping confirmation email with tracking information (when available), allowing you to monitor your shipment.
5. Can I return my order?
Yes. We accept returns within 30 days of delivery, provided the item is unused, in its original condition, and returned with the original packaging.
For complete details, please see our Return & Refund Policy.
6. When will I receive my refund?
After we receive and inspect your returned item, approved refunds are issued to your original payment method. Depending on your bank or payment provider, refunds typically appear within 5–10 business days.
7. What if I receive a damaged or incorrect item?
If your order arrives damaged, defective, or incorrect, please contact us within 7 days of delivery. We'll work quickly to resolve the issue with a replacement, exchange, or refund, as appropriate.
8. How do I choose the right boxing glove size?
Choosing the correct size depends on your body weight, hand size, and intended use, such as training, bag work, or sparring. We recommend reviewing our Boxing Gloves Size Guide before placing your order.
9. How should I care for my boxing gloves?
To help extend the life of your boxing gloves:
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Wipe them clean after each use.
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Allow them to air dry naturally.
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Store them in a cool, dry place.
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Avoid prolonged exposure to moisture or direct sunlight.
10. Is my payment information secure?
Yes. All payments are processed through secure, trusted payment providers. Your payment information is encrypted during checkout, and CageGrip does not store your complete payment card details.
11. Can I cancel or change my order?
If your order has not yet been processed, we may be able to update or cancel it. Please contact us as soon as possible, and we'll do our best to assist you.
12. How can I contact CageGrip?
If you have any questions about your order or our products, please visit our Contact Us page. Our customer support team aims to respond within 24–48 business hours.
- Business Name: CageGrip
- Address: 1335 E Sunset Rd Ste G, Las Vegas, NV 89119, United States
- Phone: +1 (702) 998-2232
- Email: support@cagegrip.us